Frequently asked questions

How long does delivery take?+
Delivery times depend on the shipping method selected at checkout and your destination. You'll see estimated timing and cost before you place your order.
Can I return or exchange an item?+
Yes — see our Shipping & Returns page for details on how to start a return once your order has arrived.
How do I track my order?+
Once your order ships, tracking details will appear on the order's page under My Account → Orders.
How can I contact support?+
Visit our Contact page for our support email and hours.

Placeholder answers — final policy copy is pending legal review.

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